Looking For Lambo Door Kits? Check out CollisionBlast.com/LamboDoors by Donnie Smith We have been discussing how to write an auto repair estimate. We’ve reviewed how to treat the customer. Now let’s get down to what is going to make or break you as an auto estimator. It’s All About Sales: Many auto estimators understand that […]
No, I Can’t Help You Right Now, I’m Busy Looking for New Customers
It seems like many businesses are so busy chasing the new catch, they forget to take care of the folks that keep them in business. It is aggravating to the loyal customers that get placed behind new potential customers or the “big catch.” However, you see it all of the time. If you stop and […]
You Are What You Wear – Are You A Professional Technician?
The Front Desk I went to the doctor’s office the other day and it was quite an experience. First of all, I walked into the front desk to sign in, but they did not have a sigh in sheet. I stood at the window waiting to let them know that I was there, as I […]
The Key to a Successful Business
I watched a Starlink video this month featuring Tony Hsieh, the CEO of Zappos. A few nights later I saw Tony on The Apprentice with Donald Trump. It’s kind of strange because I’ve never heard of Tony or Zappos and now I hear about them every time that I turn around. After learning more about […]