Your business is adored by its customers – but be careful with sharing their Google reviews.

Picture this…

Your auto body shop receives a glowing review from one of your adoring customers, so good in fact that as you sit atop your building overlooking the city below, you think to yourself – you couldn’t have written it any better.  The suns warming rays are shining thru a double-rainbow, trees are dancing, and the animals are all your friends now… you are in a very happy place indeed.

So after a few hours of basking in your glorious self, you scrape that review from Google and paste it to your website so everyone else can see your awesomeness.

Yep – I’ve been here before too.  No doubt, it’s a good place to be.

You should be proud that your customers thought enough about your business to slow themselves down and share their experience as a Google review.  This is certainly worthy of celebration!

However, did you know that you just diluted the marketing potential of that review by posting it on your website?  Yep – you did.  Moreover, if (when) Google sees that it has been duplicated on your website, they just might remove it from their index… [read more]

 

by Chris Sheehy | Sidewalk Branding Company